Pass Protection Guarantee

If you successfully complete all the practice tests and meet the qualifying criteria, we promise you a passing grade on your theory test. If you don’t pass the official exam, your entire membership is free.

To claim

Just send us an email to support@theory.ac with proof of your failed exam and evidence of the conditions below.

What happens next

We’ll check your account to make sure you’ve successfully completed and met the required criteria to qualify. Once that is confirmed, we’ll issue a partial refund for the theory test (you’ll receive a separate email confirmation).

Pass Guarantee Criteria:

• Proof of failed exam in the form of a letter including a photo/printout (showing full name and details)
• Successfully completed and passed all Study Theory practice tests and received the Pass Protection Guarantee certificate. 
• Attain an average pass rate of above 90% on the theory test simulator 
• Must complete the official DVSA exam within 30 days of placing their order with Study Theory and meet the conditions outlined in our terms and conditions.